Frequently Asked Questions
Beginning The Process
The first step is for us to come to your kitchen/bath to take measurements and discuss what you’re scope of work.
After a site visit and discussions of material and color, we can work up a quote with 3D renderings and floor plans. The door style and material dictate the pricing.
Once the design is agreed upon and all appliance specs have been approved to fit, will we be able to sign off, finalize, and submit. No floor plan will be given without a $1500 non-refundable deposit.
You can also provide measurements for us to initially design with.
All floor plans will be signed before purchase, delegating responsibility to the buyer/homeowner that all parts of the design are agreed upon.
If you are interested in getting a quote, fill out the customer form or call the listed number.
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Our manufacturers’ lead times vary due to increased demand. We have quick-ship cabinets that would take up to 2-3 weeks. We also have semi-custom and custom cabinets that could take up to 12 weeks.
Once we have confirmation from the manufacturer, we can provide a more definitive delivery date. If we install your project, we will schedule it as the delivery date gets closer.
Shipping/delivery costs vary by area, zip code, and how many flights of stairs we may have to take.
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No. All products that we supply are made-to-order or tailored especially for your project. Therefore, all Sales are final and cannot be canceled or returned.
If any changes need to be made after purchase, it will incur additional costs.
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All cabinet orders are delivered directly to the home. Once received at the warehouse, we will schedule delivery. The driver(s) will unload and verify that your order is complete, as well as place your order in your garage or other designated room by request. The area must be accessible and free of debris and tripping hazards. If we are required to warehouse cabinets for longer than one (1) month, storage fees will apply.
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We work with Stonelink Marble & Granite Countertops in Worcester, MA. We will work with them to coordinate the templating and installation of countertops and cabinetry together.
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No, not at this time, but we do accept credit cards.